Need a hand with Spot It All? We're happy to help.
Contact us
Email us at orangieteam@gmail.com and we'll get back to you, usually within 1–2 business days.
To help us resolve things faster, please include your account email (or username), your device and iOS version, and a short description of the issue. Screenshots are welcome.
Account & data
- You can edit your profile in the app under your profile and Settings.
- You can delete your account from Settings, which removes your profile and user-owned data, subject to legal and security retention requirements.
- For data or privacy questions, see our Privacy Policy.
Energy, purchases & Spotter Pass
- Energy is a consumable used for AI car recognition and sticker generation. Free Energy regenerates over time; purchased Energy is added after Apple verifies the purchase.
- Spotter Pass is an optional auto-renewable subscription for premium cosmetic rewards. Manage or cancel it anytime in your Apple ID settings.
- Payments, refunds, and billing are handled by Apple. Refund requests go through Apple at reportaproblem.apple.com.
- See our Terms of Service for full details.
Still stuck? Contact us at orangieteam@gmail.com.